Privacy Policy.

FROGERZ ("we", "our", or "us") operates the website frogerz.com and its associated online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or make a purchase. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Order information: name, email address, shipping address, phone number, and payment details (processed securely — we do not store card numbers)
• Account information: username and password if you create an account
• Communication data: messages you send us via email or our contact form
• Newsletter subscription: email address when you sign up for our mailing list

We also collect certain data automatically:

• IP address, browser type, and device information
• Pages visited and time spent on site (via analytics tools)
• Referring URLs and search terms
• Cookies and similar tracking technologies

2. How We Use Your Information

• To process and fulfill your orders, including passing necessary details to our fulfillment partner (Printful)
• To send order confirmations, shipping notifications, and customer support responses
• To send marketing emails if you have opted in (you may unsubscribe at any time)
• To improve our website and product offerings
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share data only with trusted third parties as necessary to operate our business:

• Printful Inc.: our print-on-demand and fulfillment partner. Receives your name, address, and order details to produce and ship your items.
• Payment processors (e.g., Stripe, PayPal): handle payment transactions securely. We do not store full payment information.
• Email service providers (MailPoet / Brevo): used to send transactional and marketing emails.
• Analytics providers (e.g., Google Analytics): collect anonymised usage data to help us understand site traffic.
• Legal authorities: if required by law or to protect our rights.

4. Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyse site usage. You can control cookie settings through your browser. Disabling cookies may affect some site functionality (e.g., the shopping cart may not work correctly).

Types of cookies we use:

• Essential cookies: required for the store to function (cart, session)
• Analytical cookies: help us understand how visitors use the site
• Marketing cookies: used to deliver relevant advertising (e.g., Pinterest Tag)

5. Data Retention

We retain your order and account information for as long as necessary to fulfil orders, comply with legal obligations (typically 7 years for financial records), and resolve disputes. You may request deletion of your account data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate data
• Deletion: request deletion of your personal data ("right to be forgotten")
• Portability: request your data in a machine-readable format
• Objection: object to processing of your data for marketing purposes
• Withdraw consent: unsubscribe from marketing emails at any time

To exercise any of these rights, please contact us at info@frogerz.com.

If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.

7. International Data Transfers

FROGERZ is based in Japan. Your data may be processed by our service providers in the United States (Printful, Brevo, Google) and the European Union. We ensure that all third-party providers maintain adequate data protection standards consistent with applicable law.

8. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or your personal data, please contact us at:
Email: info@frogerz.com
Website: frogerz.com/contact